This privacy policy sets out how Baron Sonnegg uses and protects any information that you give Baron Sonnegg when you use this website.

Baron Sonnegg is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Baron Sonnegg may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 27 August 2019.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process personal information about you electronically using the following lawful base/s.

Lawful basis: Contract

The reason we use this basis: In order to provide a service to you or to respond to an enquiry we need to collect some personal information about you, your name and your address.

We process your information in the following ways: This personal information is used to provide you with the information you have requested from us, or the service we will provide to you.

Data retention period: We shall continue to process your information until the contract between us ends or is terminated under any contract terms.

Sharing your information: We do not share your information with third parties.

Lawful basis: Legitimate interests

The reason we use this basis: To provide security for our own website. To make an order from our website you must supply us with your personal information, name, address and telephone number.

We process your information in the following ways: Your IP address may appear in security logs for a brief period. In order to provide a service to you and complete your order we must process your information. 

Data retention period: Security: no identifying information is kept. Orders: your personal information must be kept on file for legal business reasons for no longer than 6 years.

Sharing your information: We do not share your information with third parties.

What we collect

We may collect the following information:

• Information about your computer or device including IP address, location, type of browser, operating system and device.
• Tracking information about your visit and use of the website, pages visited, length of visit, referral source.
• Contact information including email address, telephone number, name and address.
• Information needed to  make an order on the website including, postcode, address, telephone number, and email address.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• When you fill out the order form on our website then we require your name, telephone number, email address, address and postcode in order to respond to your enquiry and process your order. This information is mandatory and without it we cannot provide you with our service.
• You will need to provide us with your location, address, telephone number if you make an order from our website. This information is mandatory as without it we cannot provide you with our service.
• IP Address and browser information can be used to help keep our website secure and prevent fraud. It is possible that this information may be logged temporarily.
• Your visit to the website may be tracked to provide us with usage statistics, but no information is retained that can be personally identifiable.

Third parties that may use your data

• We use Google analytics on this website to track visitor information. This includes your IP address, location, browser type, device type, length of visit. The IP address is anonymized and cannot be personally identifiable to you.

How long is this data kept

Personal information that we collect in order to provide you with a service, e.g. to answer an enquiry, create an order and send a product to you, is kept for as long as is necessary to provide this service, or for as long as the contract between us is valid.

Personal information provided to us for orders/purchases has to be kept for legal reasons for accounting purposes.

Any tracking data is stored anonymously and deleted after 14 months.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our website has an SSL certificate installed and is served encrypted over https. Any data sent to us over this connection is secure.

The security plugins in use on this website prevent spam robots, and hackers from overloading the website or gaining unauthorised entry. It is possible that on occasion your IP address and browser information may be logged by this system.

The plugins used on this website for this purpose are:

• Akismet: Akismet collects information about visitors who comment on Sites that use the Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself). This information is used to help detect and prevent spam comments.
• Bulletproof Security: This plugin has GDPR option which means that no IP addresses are stored and therefore no personally identifiable information about you is kept.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. If you decline cookies it is likely that parts of the website will not function correctly, for example shopping carts will not work and in order to use these services you must accept cookies. You are able to decline non-functional third party cookies such as tracking and your visit to the website will be the same as if you had accepted them.

The cookies in use on this website are:

If you choose to accept cookies:

Three cookies for google analytics tracking, the first is a persistant cookie (remains in your browser when you leave the website), the second two are session cookies (are deleted a short time after you leave the website):

• 
_ga : Used to distinguish users. Stores the ClientID, a unique and randomly generated string, so that the user can be associated on future visits, the date of first visit and version of GA cookie. Expires in 2 years.

• _gat : Throttles the number of requests a user does to Google Analytics’s servers. Expires in 1 minute.

• _gt : Stores the ClientID. Expires in 24 hours.
  Any personally identifiable information such as your IP address, is masked (anonymized) before it is sent to google.

There is also a cookie to store your cookie preferences for one month once you accept or opt-out of the tracking cookies:

• cookie_notice_accepted : stores your cookie preference for tracking cookies, stays in your browser for one month before expiring, this means you won’t need to click the choice button on subsequent visits to the website.

Language Cookies

Two esssential cookies are used to store your language preferences for this website. These are stored for the duration of your visit and for a short time after you leave the website.

• _icl_current_language: stores the current language. Lasts for 1 Day.
• wpml_referer_url – Stores the last requested URL on the front-end. session (destroyed as soon as the browser is closed)
• _icl_current_admin_language_{hash} – 1 day
_icl_visitor_lang_js – 1 day
wpml_browser_redirect_test – session (destroyed as soon as the browser is closed)

• wpml_referer_url – session (destroyed as soon as the browser is closed)
• Take notice that the “_icl_visitor_lang_js” cookie is created only when the Browser Language Redirection option is enabled in WPML > Languages > Browser Redirection. This cookie has a variable expiration based on the hours configuration with the default being 1 day.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Do not fill in any forms on our website asking for personal information.
• whenever you do fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time using the unsubscribe links in the emails.

You can ask us at any time to remove any personal information we hold about you, apart from information we must legally retain for example, purchases. Please email your request to us.

You may request details of personal information which we hold about you under the Data Protection legislation. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. Or provide you with a copy of this information.